IBM Sterling Ideas

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Error Suppression for Similar Errors

ICC treats each event independently, but when one issue causes many failures (e.g. remote Trading Partner server down), users are alerted for each failed transfer. There should be logic to suppress similar errors within a specific time window.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Apr 17 2019
  • Under Consideration
How will this idea be used?

If implemented, the operational overhead of responding to tickets/errors would be significantly reduced as many errors are related to the same root cause.

What is your industry? Non-Industry Specific
What is the idea priority? High
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