Watson Supply Chain Ideas

Submit new product ideas for Watson Supply Chain solutions. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.

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Sterling Control Center v5.4.1 ER

->FileGatewayDeliverFTP business process failure not generating alerts in Sterling Control Center
Comments from IBM:
Control Center does not monitor system level BPs, and that is by design.
The customer can open an enhancement if they desire and SCC development will look into it.
Currently all FileGateway* business processes and other system business processes are not monitored.

2. What is the impact on your business by not having this functionality?
-> when the failure occurs on FileGatewayDeliverFTP process, control center is not generating alerts and there is no process information to troubleshoot the issue. This is impacting our FTP clients and taking more time to troubleshoot the issue.
  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jan 8 2018
  • Uncommitted Candidate
How will this idea be used?
What is your industry?
What is the idea priority? Medium
DeveloperWorks ID DW_ID43465
Link to original RFE http://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe&CR_ID=43465
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