->FileGatewayDeliverFTP business process failure not generating alerts in Sterling Control Center
Comments from IBM:
Control Center does not monitor system level BPs, and that is by design.
The customer can open an enhancement if they desire and SCC development will look into it.
Currently all FileGateway* business processes and other system business processes are not monitored.
2. What is the impact on your business by not having this functionality?
-> when the failure occurs on FileGatewayDeliverFTP process, control center is not generating alerts and there is no process information to troubleshoot the issue. This is impacting our FTP clients and taking more time to troubleshoot the issue.