Watson Supply Chain Ideas

Use this form to submit an idea for a new product feature. The product team will review your input and provide status updates as decisions are made regarding the request.

Before you submit a new idea, please view requests that have already been submitted. If your idea has already been submitted, you can add comments or vote on the existing idea, thereby indicating your agreement with the idea. We may use this information to help prioritize development of new features.


Submit ideas for Watson Marketing and Watson Commerce products

Control Center supporting OID/LDAP for connecting to Oracle Database

Need Control Center to support OID/LDAP for connecting to Oracle Database.  This feature is available in B2Bi/ SFG, but not in Control Center and impacts USAA when they fail over the ICC database. 

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  • Jan 4 2018
How will this idea be used?

Right now when the USAA application's database fails over between primary/standby for maintenance, etc. most of USAA products follow the database just fine because they connect via OID/LDAP. But for Control Center, USAA has to manually shut down the application (all nodes, one by one) and re-run the setup scripts to provide new connection details for the new database location. These setup scripts are fairly complicated, with configuration for a lot more than just the database, which often times leads to inadvertent misconfigurations that cause system issues. The application should just follow the database when it fails over, without downtime, manual intervention, etc.

What is your industry? Insurance
What is the idea priority? Medium
DeveloperWorks ID
Link to original RFE
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