IBM Sterling Ideas

formerly Watson Supply Chain

Submit new product ideas for Watson Supply Chain solutions. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed. Order Management, Store Engagement, Watson Order Optimizer, Inventory Visibility, CPQ and Call Center are now part of Watson Supply Chain

Connect with IBM experts and your peers on the Supply Chain Collaboration Community and the Order Management Interest Group

Submit ideas for other Watson Customer Engagement Products:

Watson Marketing
Watson Campaign Automation
Watson Commerce

Confirmation of the Request

I use Sterling Web Forms to place orders to Smithfield.  I have no way of knowing when the order is processed and if/when the order will be shipped.  We need a confirmation to be returned.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jan 22 2019
  • Declined
How will this idea be used?

As a Broker for Smithfield, we order samples every week for the Sales Team.  We have to coordinate pickup of the samples but never know if the product has arrived or not.

What is your industry? Consumer Products
What is the idea priority? Urgent
DeveloperWorks ID
RTC ID
Link to original RFE
  • Attach files
  • Admin
    John DELPIZZO commented
    20 Feb 18:09

    Assigned to a member of the OM team. This is not a product gap but a process one. Your trading partner needs to send an ack for you to pick up. OM will reach out to the Service / Sales team to engage on you that process change.