Watson Supply Chain Ideas

Submit new product ideas for Watson Supply Chain solutions. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed. Order Management, Store Engagement, Watson Order Optimizer, Inventory Visibility, CPQ and Call Center are now part of Watson Supply Chain

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Return order search screen in WEBSOM to search and receive return created in another system

If a Return order is created in OMS (through console or api tester or received from another system ), it should be able to search in WEBSOM to receive. Currently return created in WEBSOM only able to receive in WEBSOM. Screen available is to search sales order and create return for it.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Apr 25 2019
  • Needs review
How will this idea be used?

Return order for any item will be created in Hybris system. The details will flow in to OMS. Now to receive the return, the receipt process needs to be followed in WEBSOM (Store application).

What is your industry? Retail
What is the idea priority? Urgent
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Link to original RFE
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