IBM Sterling Ideas

Submit new product ideas for IBM Sterling solutions. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Connect with IBM experts and your peers on the Supply Chain Collaboration Community and the Order Management Interest Group

Return Order Reciept in Store


One common return option with many retailers is Create Return Online(Self Service) or Create through Call Center and drop the item to store.

For this scenario,once customer drops item to store - we need to receive the return order - record receipt.

But this capability is not available in SSE

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jul 16 2020
  • Needs review
How will this idea be used?

This will enable retailer to support the real Multi Channel Scenario - where Buy Anywhere , Fulfil From Anywhere and Return Anywhere is possible.

This facilitates the capability for Create Return Online and Ship/drop the return item to nearest Store

What is your industry? Retail
What is the idea priority? Medium
  • Attach files