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Status Planned for future release
Workspace Store Engagement
Categories Usability
Created by Guest
Created on Jul 16, 2020

Return Order Reciept in Store

Hi,

One common return option with many retailers is Create Return Online(Self Service) or Create through Call Center and drop the item to store.

For this scenario,once customer drops item to store - we need to receive the return order - record receipt.

But this capability is not available in SSE

What is your industry? Retail
How will this idea be used?

This will enable retailer to support the real Multi Channel Scenario - where Buy Anywhere , Fulfil From Anywhere and Return Anywhere is possible.

This facilitates the capability for Create Return Online and Ship/drop the return item to nearest Store