IBM Sterling Ideas

formerly Watson Supply Chain

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Expose Inventory audit/transaction history in store UI

Our store users and operations team are used to having the ability to see a history of when and how OH/ATS count changed including trickles from POS, user inventory movements, receipts, etc.  These are currently exposed in console but not in any store UI screen.  This lack of visibility means that the store users currently have to log IT tickets or call their operations leaders to check in console for how inventory discrepancies arose and validate if there was a systems issue or a process issue rather than identifying and correcting process issues in their store independently and only escalating for system issues.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jan 16 2020
  • Needs review
How will this idea be used?

identifying and resolving training issues and process problems within their own store versus escalating to central operations to identify root cause of inventory discrepancies.

What is your industry? Retail
What is the idea priority? High
DeveloperWorks ID
Link to original RFE
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    10 Feb 04:09pm

    This is a must-have functionality in Store service. We have a client which heavily depend on inventory (count/move/adjustments) audit and we are in the process of migrating them to OMoC+IV+Store and lack of inventory audit turning out to be a blocker/show stopper.