IBM Sterling Ideas
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We have a Global catalog where an Item is identified by UPC in US and EAN in Europe. (This is a common setup across companies)
We have ItemID=UPC, and we have Item Alias for EAN.
We can use AlternateItemID=EAN to create order and it works fine.
But there is no AlternateItemID support for inventory APIs - adjustInventory, loadInventorymismatch, syncLoadedInventory, reserveAvailableInventory.
We have PKMS in US which will send Inventory in UPC which is fine, but in Europe they will send everything in EAN which will require a lookup in OMS everytime. You can easily understand how much will affect performance especially during nightly syncs with WMS which usually runs for hours even without any customizations.
How will this idea be used?
Explained everything above
|What is your industry?||Retail|
|What is the idea priority?||Medium|