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OMS SMA property management support for multi Cognos URL (QA & Prod)

OMoC offers cognos capability for OMS clients. There are two cognos URLs for qa and prod respectively.  These URLs are required to be configured in of OMS. SMA doesn't allow to configure these lengthy cognos URLs in property management. This forces us to maintain 2 versions of customer_overrides. In OMoC we moved towards one version of customer_overrides approach which better works for self service tool. The request is to allow support configuring Cognos URL in SMA.

Alternatively we are able to directly access cognos by bookmarking the URL and without going through SBC and launch BI. But this direct access enforces to enter tenantID manually apart from user/password. It is easy for a reporting user to type OMS user/password on cognos screen but remembering tenantID is not common. Please enhance the cognos to accept a URL that will take both tenantID so if bookmarked, the users need to enter only user/password.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Oct 11 2019
  • Uncommitted Candidate
How will this idea be used?

Based on the problem description, it will improve build process or reporting users usage.

What is your industry? Retail
What is the idea priority? Low
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  • Admin
    Manjunath Subburathinam commented
    21 Sep 03:02pm

    This is currently under consideration. We will update Aha as we make more progress.