IBM Sterling Ideas
formerly Watson Supply Chain
Submit new product ideas for IBM Sterling solutions. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed. Order Management, Store Engagement, Watson Order Optimizer, Inventory Visibility, CPQ and Call Center are now part of Watson Supply Chain
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Supply Chain Collaboration Community and the Order Management Interest Group
The current BUC Workspace has a section titled Order Age that only displays three states: Assigned, Pending and Preorders. These states or steps are limited in value to the user, where a list of select pipeline events relevant to the business/user will me meaningful, actionable and valuable. I.E. PendingPick, PendingPack, PendingShip, PendingPickUp, etc
How will this idea be used?
This will be used in the BUC Workspace to track and manage the transactions in each of the pertinent steps of the order pipeline, being able to quickly zero-in on problem areas and potential bottlenecks.
|What is your industry?||Retail|
|What is the idea priority?||High|
Hi, thank you for your idea. The creation of new order states for better pipeline visiblity is not a top BUC priority for 2020. This request is a candidate that is under consideration for the 2021 roadmap. Updates will be posted here as the 2021 roadmap is groomed.
As part of BUC extensibility framework enhancements, customer order status will can be defined in Order Management and propogated to BUC, allowing for new order states like the ones mentioned. This capability is targeted for the beginning of Q4.