IBM Sterling Ideas

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Allow display and management of the DOM pipeline steps under the Order Age section of the BUC Workspace

The current BUC Workspace has a section titled Order Age that only displays three states: Assigned, Pending and Preorders. These states or steps are limited in value to the user, where a list of select pipeline events relevant to the business/user will me meaningful, actionable and valuable. I.E. PendingPick, PendingPack, PendingShip, PendingPickUp, etc

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • May 25 2020
  • Planned for Future Release
How will this idea be used?

This will be used in the BUC Workspace to track and manage the transactions in each of the pertinent steps of the order pipeline, being able to quickly zero-in on problem areas and potential bottlenecks.

What is your industry? Retail
What is the idea priority? High
  • Sep 4, 2020

    Admin response

    Hi, thank you for your idea. The creation of new order states for better pipeline visiblity is not a top BUC priority for 2020. This request is a candidate that is under consideration for the 2021 roadmap. Updates will be posted here as the 2021 roadmap is groomed.

    =======UPDATE 09/04/2020=======

    As part of BUC extensibility framework enhancements, customer order status will can be defined in Order Management and propogated to BUC, allowing for new order states like the ones mentioned. This capability is targeted for the beginning of Q4.

  • Attach files
  • Admin
    Kiran Rao commented
    4 Sep 08:24pm

    Hi Giovanni, please see update posted to admin response on Sep 4, 2020. Please let us know if you still need the information on OOTB order statuses in BUC requested in your previous comment.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    22 Jul 03:30am

    Thank you for the response. Can you offer clarity on what the current design includes in each of the order states defined? What are the ootb order states that each include, providing the table.field with the LOVs?