IBM Sterling Ideas
formerly Watson Supply Chain
Submit new product ideas for IBM Sterling solutions. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed. Order Management, Store Engagement, Watson Order Optimizer, Inventory Visibility, CPQ and Call Center are now part of Watson Supply Chain
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The module must have the capability for a user with the proper permissions to manually select a specific node to assign and fulfill an order/line from.
How will this idea be used?
In a scenario where there are many nodes able to fulfill an order/line, such as ship-from-store, the order/line could be rejected by multiple nodes/stores despite showing ATP (reject due to capacity or incorrect on-hand). The order/line should not continue on a perpetual reassignment loop to next, next node and instead come to a halt for user intervention, as long as there is ATP in the network. The intervening user should then direct the order/line to a specific node for fulfillment.
|What is your industry?||Retail|
|What is the idea priority?||Medium|
Hi, thank you for your idea. Today in BUC, you can configure SLA risk & progress risk alerts to identify orders that could be stuck in a reassignment loop. From there, you can manually assign the orders to a specific node using the App Console tool.
We plan to build this manual node assignment capability into BUC as well. This is targeted for Q3 2020.
Manually assigning and reassigning orders and order lines will be delivered in BUC in Q4 2020.