IBM Sterling Ideas

formerly Watson Supply Chain

Submit new product ideas for IBM Sterling solutions. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed. Order Management, Store Engagement, Watson Order Optimizer, Inventory Visibility, CPQ and Call Center are now part of Watson Supply Chain

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Ability to Stop/Start a particular instance of an Agent/Integration server

Hi Team,

As a part of housekeeping activities we often come across scenarios where we need to do a restart of a Agent/Integration server. This restart could impact the processing of orders for a time being which could lead to business impact. To deal with this situation, we would recommend IBM to provide us with a functionality where we could restart the Agent/Integration servers in a rolling fashion, i.e. the different instances of the server can be restarted in a rotational fashion. This will help us to achieve a zero downtime and the orders will not be stuck at any point of time.


Although this kind of functionality do exists in the SMA server dashboard, but it does not solve the purpose. SMA console which has an individual stop button for every instance is misleading as of now , because it stops all the instances of a server.

We request you to look into this case and do the needful to achieve this.





  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Sep 6 2019
  • Already exists
How will this idea be used?

This will help us to achieve a zero downtime and the orders will not be stuck at any point of time.

What is your industry? Retail
What is the idea priority? Medium
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  • Admin
    Manjunath Subburathinam commented
    21 Sep 02:58pm

    This ability now exists in SST