Watson Supply Chain Ideas

Submit new product ideas for Watson Supply Chain solutions. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.

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Submit ideas for other Watson Customer Engagement Products:

Watson Marketing
Watson Campaign Automation
Watson Commerce

Monitoring, Alerting and Reporting capabilities not available

Monitoring: The only way to investigate the status/traffic of a specific connection is accessing the Event and Audit log files located in the SSP server. This has a deep impact on the usability of the product making the operation activities of Support team extremely hard.

Alerting: No Alerting capability is available. it should be possible to setup Alerts on errors happening in SSP (i.e. Authentication Errors, Network Connectivity, etc... ) to allow a proactive monitoring/support.

Reporting: It is not possible to run any KPI report (standard or custom) on SSP traffic (i.e. number of connection per hour/day/week at user/adapter/engine level)

These functionalities should be available in Configuration Manager or SSP should be integrated with Sterling Control Center.
  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jan 8 2018
  • Uncommitted Candidate
How will this idea be used?
What is your industry?
What is the idea priority? High
DeveloperWorks ID DW_ID43582
RTC ID RTC_ID408728
Link to original RFE http://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe&CR_ID=43582
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