IBM Sterling Ideas

formerly Watson Supply Chain

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Monitoring, Alerting and Reporting capabilities not available

Monitoring: The only way to investigate the status/traffic of a specific connection is accessing the Event and Audit log files located in the SSP server. This has a deep impact on the usability of the product making the operation activities of Support team extremely hard.

Alerting: No Alerting capability is available. it should be possible to setup Alerts on errors happening in SSP (i.e. Authentication Errors, Network Connectivity, etc... ) to allow a proactive monitoring/support.

Reporting: It is not possible to run any KPI report (standard or custom) on SSP traffic (i.e. number of connection per hour/day/week at user/adapter/engine level)

These functionalities should be available in Configuration Manager or SSP should be integrated with Sterling Control Center.
  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jan 8 2018
  • Uncommitted Candidate
How will this idea be used?
What is your industry?
What is the idea priority? High
DeveloperWorks ID DW_ID43582
Link to original RFE
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