System : SFG
Actor : Route on-boarding system.
Sterling File Gateway routes files from producer to consumer based on the Routing channel Template (RCT) applied. For our on-boarding system we need to track each an every route created on the SFG system. Hence when a RCT is created SFG needs to generate a unique Route ID and refer to the route ID for all the file transfers occurring under that RCT. Our on-boarding system will track the Route-ID and maps to the particular line of business/partner contact in case of alerts, issues and File delivery notifications.