IBM Sterling Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
2. Upvote ideas that matter most to you
3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Inactive User Accounts Controls - Trading Partners and Administrator Accounts

Trading partner connections (mailboxes) and administrator accounts within the Sterling File Gateway application (File Gateway and Dashboard interfaces) are not disabled/removed after a specified period of inactivity in compliance with Trinity EIS procedure  Revoking User's Access.


RisksApplication parameter settings that do not automatically disable and/or remove user accounts after a specified period of inactivity may result in unauthorized access, modification, destruction, and/or disclosure of confidential information.

  • Guest
  • Nov 9 2018
  • Not under consideration
How will this idea be used?

We are not able to satisfy Trinity Health Security audit without this control.

What is your industry? Healthcare
What is the idea priority? High
  • Attach files
  • Admin
    Ryan Wood commented
    15 Jul, 2019 03:54pm

    Thank you for participating in the Request for Enhancement community. While we do understand the importance of this RFE, and it's security implications, we currently cannot commit to delivering this RFE in an acceptable timeframe (12-18 months). For that reason we will decline this request. We do have visibility and user security (including multi-factor authentication) on the roadmap, however, for this specific request please re-open in 12 months to see where we stand.

    Thank you,

    Ryan Wood

  • Guest commented
    8 Jul, 2019 03:56pm

    When can we expect an update?