IBM Sterling Ideas

formerly Watson Supply Chain

Submit new product ideas for IBM Sterling solutions. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed. Order Management, Store Engagement, Watson Order Optimizer, Inventory Visibility, CPQ and Call Center are now part of Watson Supply Chain

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Self-Service option in SFG, allow our business partner to replay their own failed transfers.

Is there an option in SFG to allow our business partner to replay their own failed file transfers for their accounts? If so, do you have any documentation/information on how to enable that feature?

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Apr 23 2018
  • Already exists
How will this idea be used?

To give our users/client a self-service feature which will allow them to be more engaged with SFG.

What is your industry? Insurance
What is the idea priority? Medium
  • Jun 29, 2018

    Admin response

    Hello, thank you for your input. A mySFG user should be able to replay a failed transmission. For assistance please contact our L2 support team. We also have a "replay" available in 5263_5 that one can craft a process to trigger a replay. 

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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    23 Apr, 2018 04:14pm

    This will be for myFileGateway.