IBM Sterling Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
2. Upvote ideas that matter most to you
3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Email alerts for SEAS errors

Currently errors within SEAS cannot be detected without logging into the server and manually checking the SEAS logs. LDAP related failures (for example loss of connectivity to LDAP or expired password for the login we bind to LDAP with) are an example of this. In order to respond quickly to these errors it would be helpful if we could configure alerting to send an email to the operations group in the case of problems.
  • Guest
  • Jan 8 2018
  • Future consideration
What is the idea priority? Medium
DeveloperWorks ID DW_ID45533
RTC ID RTC_ID413250
Link to original RFE http://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe&CR_ID=45533
  • Attach files
  • Guest commented
    31 Oct, 2018 05:15pm

    This is definitely a must. At present we do it via a script which is added to the crontab. This is not the ideal way however the best way at present to detect errros in the SEAS logs. Also we should be able to report errors in terms of priority. LDAP connection errors as top priority and then user credentials error could be configured as needed.