IBM Sterling Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
2. Upvote ideas that matter most to you
3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Provide capability for a BUC user to get from Node exception alert or a Node Details page to Node’s order list

OMNI Fulfillment managers oversee several hundred nodes and need the ability to see a Node's open order, or orders flagged as an exception, while reviewing the node's alerts or from the Node Detail page.

Use Case. How to get from Node exception to Node’s order list?

  1. A node threshold alert is generated or the user spots a low performing node in his/her workspace

  2. User investigates the node as part of research and double click

  3. User wants to see the orders in WIP at the node, so when the user contacts the Node he/she can provide the list and age of pending orders, aka evidence of the late orders.

  • Guest
  • Oct 12 2020
  • Future consideration
How will this idea be used?

Retailer has more than 3k nodes and 4-6 Fulfillment Managers with oversight over an average of 500-700 nodes each.

Use Case. How to get from Node exception to Node’s order list?

  1. A node threshold alert is generated or the user spots a low performing node in his/her workspace

  2. User investigates the node as part of research and double click

  3. User wants to see the orders in WIP at the node, so when the user contacts the Node he/she can provide the list and age of pending orders, aka evidence of the late orders.

What is your industry? Retail
What is the idea priority? High
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