IBM Sterling Ideas

Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Post your ideas

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Start by posting ideas and requests to enhance a product or service. Take a look at ideas others have posted and upvote them if they matter to you,
1. Post an idea
2. Upvote ideas that matter most to you
3. Get feedback from the IBM team to refine your idea

Help IBM prioritize your ideas and requests

The IBM team may need your help to refine the ideas so they may ask for more information or feedback. The offering manager team will then decide if they can begin working on your idea. If they can start during the next development cycle, they will put the idea on the priority list. Each team at IBM works on a different schedule, where some ideas can be implemented right away, others may be placed on a different schedule.

Receive notifications on the decision

Some ideas can be implemented at IBM, while others may not fit within the development plans for the product. In either case, the team will let you know as soon as possible. In some cases, we may be able to find alternatives for ideas which cannot be implemented in a reasonable time.

Sterling Web Store iOS App - Icons Too Small

In Sterling Web Store Engagement Application iOS version , we found one usability issue as the iPod screen is very small. In web store, we have buttons, numbers, and link for store operations (user has to touch). In Ulta, as we are using iPods where a a user has to click exactly on the button/number/link to get the action recognized. Sometimes user has to tap 5-6 times before the touch is recognized. This is causing lot of issues from Store Associates perspective.

We have verified that the back arrow, next arrow and the number on the home page(when it is a single digit) are the smallest among all the buttons/numbers and need special attention from the users.

 

We would like to increase the size of the above mentioned buttons along with any other buttons that are of the same size, to improve the user experience.

 

Please let us know in case additional information is required.

  • Guest
  • Sep 27 2018
  • Future consideration
How will this idea be used?

In Ulta, as we are using iPods where a a user has to click exactly on the button/number/link to get the action recognized. Sometimes user has to tap 5-6 times before the touch is recognized. This is causing lot of issues from Store Associates perspective. If this idea is implemented, it will reduce the possibility of touch being not recognized since now user will have bigger buttons to tap.

What is your industry? Retail
What is the idea priority? Urgent
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