IBM Sterling Ideas
formerly Watson Supply Chain
As a support person, I would like to have access to all the tenants of all the customers as a potential solution to access all customer tenant.
One user has to be able to be member of more than 1 tenant.
Multiple customers access to the support people
How will this idea be used?
When setting up the customer tenant may be add an official support ID eg support_SCI_customername@ibm.com
And this ID can have access to all the customers and if there is an issue, it would be easy to work and help the customers as we see what exactly customer sees.
|What is your industry?||Other|
|What is the idea priority?||Medium|
|Link to original RFE|