IBM Sterling Ideas
formerly Watson Supply Chain
Submit new product ideas for IBM Sterling solutions. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed. Order Management, Store Engagement, Watson Order Optimizer, Inventory Visibility, CPQ and Call Center are now part of Watson Supply Chain
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As a support person, I would like to have access to all the tenants of all the customers as a potential solution to access all customer tenant.
One user has to be able to be member of more than 1 tenant.
Multiple customers access to the support people
How will this idea be used?
When setting up the customer tenant may be add an official support ID eg support_SCI_customername@ibm.com
And this ID can have access to all the customers and if there is an issue, it would be easy to work and help the customers as we see what exactly customer sees.
|What is your industry?||Other|
|What is the idea priority?||Medium|
|Link to original RFE|