We get a lot of instances where Customers call me (Since i am CSM) asking if Schedules, POs, Invoices and ASNs they sent via AS2 have been received by the recipient or not. I direct them to Inflight and at times look for those documents status myself to manage the client relationship. This happens often for autoDx customers.
While there is a way to find out the documents that are failed or not received MDNs- there is no way i could generate a report that pulls the list of documents that have received negative or positive MDN by mapping the Interchange control of the outbound Business document with the corresponding MDN that has come back as Inbound and send it to the client.
The report should ideally have the Document reference number, Document type, its corresponding Interchange control number, Group Control Number, Transaction Control Number, Original AS2 Message ID, Incoming MDN Message Id that has come in response and Acknowledgement status (positive or negative).
This report is much needed especially when a business critical document goes missing and the client gets penalized for stalling the production and making the freight wait.