IBM Sterling Ideas
Submit new product ideas for IBM Sterling solutions. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.
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This will effect all front-line support, mapping and any other support agents using In-flight.
Right now, in order to download all files attached to a transmission, the agents have to manually download one by one.
If it's possible, adding a download all files button that names files as "Event+Filename" into a zip would save at-least 1-2 mins of repetitive work which adds up to a huge sum of time across all teams working.
This would for sure increase the over-all productivity of the support teams.
How will this idea be used?
A basic example for a support agent:
|What is your industry?||Other|
|What is the idea priority?||High|