Watson Supply Chain Ideas

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Inflight "Event details" should have the BPN Rule ID displayed

The BPN Rule ID should be displayed along with event details for every step in the Inflight. So that it will be easy for the Implementer and support person to troubleshoot or track the flow. 

 

At present, the same search is being done in the BPN support tool and we need to take the Rule ID and search for the rules, which is time-consuming.

 

If, Rule ID is displayed in the Event details of the Inflight transactions.

As we have the rule search option enabled in BPN now, it will give a leap to check the rule directly.

Which is faster than the normal way.

 

Note: If we have any issue at displaying to the customers. Then at least it should be displayed in the Legacy Inflight Event Details Tab. As those are accessible only via Citrix. 

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 24 2019
  • Needs review
How will this idea be used?

If, Rule ID is displayed in the Event details of the rules.

As we have the rule search option enabled in BPN now, it will give a leap to check the rule directly.

Which is faster than the normal way.

What is your industry? Non-Industry Specific
What is the idea priority? High
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