IBM Sterling Ideas

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Error Details in InFlight for PEPPOL Flow

We have recently started on-boarding customers who are using PEPPOL for their e-Invoicing via SCBN and B2BAC channel.

Apart from translation failure any communication or validation error reported by remote Access Point providers are shown up in B2BAC application and wont show up in Inflight. So, Implementer has to login in B2BAC and check the error details manually.

The idea here is to can those error details from B2BAC sent back to Inflight along with updating their Status. So, it will be easy to know the error and even Customer can read it via InFlight as they wont have B2BAC access.

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  • May 20 2019
  • Needs More Information
How will this idea be used?

If the error details are shown in Inflight, it will be easy to know the error in quick time and even Customer can read it via InFlight as they wont have B2BAC access. This is reduce the turn around time for raising ticket with support , person analyzing the issue after checking B2BAC logs and take required action.

What is your industry? Retail
What is the idea priority? Medium
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