IBM Sterling Ideas
formerly Watson Supply Chain
Submit new product ideas for IBM Sterling solutions. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed. Order Management, Store Engagement, Watson Order Optimizer, Inventory Visibility, CPQ and Call Center are now part of Watson Supply Chain
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Currently, if there is an error while sending eInvoices, SCBN will send a notification email to the main partner. The partner has to manually update the status of the eInvoice or inform the customer on the status via offline means such as a phone call. This is a labour intensive effort.
We seek automation for an API status query or an API response every time the system sends the eInvoice. Enabling this would allow the sender to be informed on the status in a more effective/ timely manner.
How will this idea be used?
It's like a delivery report, upon eInvoice successfully sent, expecting SCBN return a status of Success, otherwise, return a status of Error/Failed with an error code, so in our system we can reflect the status.
|What is your industry?||Other|
|What is the idea priority?||High|
|Link to original RFE|