- An output delivered in flat file (i.e. .csv) - we want this information to be able to import to spreadsheet or database for further analysis and trending.
- Filter performance data daily on the following fields:
- Client, Date, Hour
- Calculate the following values: Count of Documents, Average (Mean); Median, Min, Max, Standard Deviation
Send the resulting report (as an attachment) to subscribed list of IBM internal users for performance governance.
The request aligns with performance metrics requested from transportation logistics firms and other large volume clients.