Currently we get an email for outbound failures with a text file attached containig the process ID:
"Dear Valued IBM Customer:
We are contacting you to make you aware of an issue in the processing of your data.
**PLEASE DO NOT REPLY to this email.
IBM EDI Team
For more information about this issue, please visit the Customer Center InFlight Data Management tool.
What we (customer) are interested to get in error messages are in first place would:
- Affected Trading partner
- Message type
- Error message (as it can be seen in InFlight)
- Date time of error (as we know this messages can get delayed by IBM or customer mail server)
- Direct link to message in InFligh
I strongly believe that ALL your customers would like to get this messages improved.
It is very time consuming to work with the notifications as they are currently.