IBM Sterling Ideas
formerly Watson Supply Chain
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By allowing variables to the subject of PEM emails, this will help to make email notifications more descriptive.
How will this idea be used?
I have set up email triggers at different stages for hand-off notifications, using this API https://www.ibm.com/support/knowledgecenter/SSKPRS/com.ibm.help.pem.sponsor.tasks.doc/PEM_Cloud/c_Enable_sending_emails.html . We are re-purposing the One Time Password Email Template since Multi-factor authentication is set to false.
Therefore I am setting the email template variables to some dynamic fields, (request number, SFG account). They would like these included in the email subject line.
|What is your industry?||Insurance|
|What is the idea priority?||Urgent|
|Link to original RFE|