IBM Sterling Ideas
formerly Watson Supply Chain
Submit new product ideas for IBM Sterling solutions. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed. Order Management, Store Engagement, Watson Order Optimizer, Inventory Visibility, CPQ and Call Center are now part of Watson Supply Chain
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It would be beneficial to be able to send custom e-mails from within a PEM portal activity, as part of the workflow. For example, when a task for a specific group is the next task to be executed, the activity could be coded to send an e-mail to the members of that groups letting them know. Or once provisioning is done, the activity can be coded to send an e-mail notification to specific parties with specific details.
This could be accomplished either by having an e-mail dialog object to add to the activity, similar to the screen dialog object, or by using an API call. In regards to the e-mail dialog object option, it would allow the design and layout of the e-mail to be done similar to the screen dialog, but would also include a method for supplying the subject and "To" e-mail addresses.
How will this idea be used?
It could be used to notify either partners or sponsors that they have an action they need to take, to send out information (such as the SFG URL, ports, etc.), or a status notification (.e.g. testing has been completed successfully).
|What is your industry?||Banking|
|What is the idea priority?||High|
|Link to original RFE|