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Call Center Return Creation Screen

When creating returns off large Orders, there are some screens where line selection is tedious because user has to scroll up and down to pick matching lines.

This was explained to IBM's Design UX team during a design workshop/walkthrough. It is a valid use case.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Oct 27 2020
  • Needs review
How will this idea be used?

Impacts CSR productivity

What is your industry? Retail
What is the idea priority? High
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