IBM Sterling Ideas

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Total number of results in the Search

User would like to see total number of results in the search result set, to visually clue in the CSR about number of Orders for a given Customer account. It is a usability enhancement that improves their productivity on Call Center application.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Oct 27 2020
  • Needs review
How will this idea be used?

This has a productivity impact, adding more clicks to the CSR, hitting next button instead of Page 4, Page 5 ...

What is your industry? Retail
What is the idea priority? Medium
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