Watson Supply Chain Ideas
Submit new product ideas for Watson Supply Chain solutions. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed. Order Management, Store Engagement, Watson Order Optimizer, Inventory Visibility, CPQ and Call Center are now part of Watson Supply Chain
Connect with IBM experts and your peers on the
Supply Chain Collaboration Community and the Order Management Interest Group
Submit ideas for other Watson Customer Engagement Products:
• Watson Marketing
• Watson Campaign Automation
• Watson Commerce
We have a requirement to calculate Expected delivery date for following
1. Website displays item's availability and Expected delivery date.
Item availability information is fetched from the cache, sent by OMS in
RTAM feed. OMS can fetch EDD using findInventory API call based on
sourcing rules. But there is no OOTB support to send this EDD along
with RTAM availability message to web.
2. OMS provides support on minNotificationTime for an item and also for
a shipping node (whichever is higher). Our requirement is to define
processing time based on item and shipping node combination. e.g. a
couch can be shipped by a DC in 2 days but vendor takes 5 days to ship
this couch. The same vendor takes 3 days to ship a shirt while DC takes
1 day. There is no available option to support this feature though this
is a very standard use case. Consider example of Amazon which clearly
differentiates EDD of an item if shipped by seller vs shipped from
Amazon fulfilled wareshouses. These values do change based on the item
Moreover there is no user exit to customize this based on node/item
We had extensive discussion with IBM team including Peter Stubbs and
Steve Igreyas. The decision was to raise a product enhancement request
to support this feature OOTB.
How will this idea be used?
Customer gets to know accurate expected delivery date and makes a decision on order capture.
|What is your industry?||Retail|
|What is the idea priority?||High|
|Link to original RFE|