IBM Sterling Ideas

Submit new product ideas for IBM Sterling solutions. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Connect with IBM experts and your peers on the Supply Chain Collaboration Community and the Order Management Interest Group

Returns processing on over shipped catch weight quantities

When a refund is initiated on an overage product (Meat/Deli), IBM matches Refund quantity with ORDERED qty, NOT with SHIPPED quantity. This causes discrepancy during settlement, and needs to be manually adjusted.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Oct 27 2020
  • Needs review
How will this idea be used?

This will eliminate user intervention to update the refund quantity on such orders or a requirement for customization.

What is your industry? Retail
What is the idea priority? High
  • Attach files