IBM Sterling Ideas
Submit new product ideas for IBM Sterling solutions. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.
IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.
Connect with IBM experts and your peers on the
Supply Chain Collaboration Community and the Order Management Interest Group
Order monitoring rules should be based on the combination of count of orders in a particular status for a period of time. This will help to monitor the orders when an agent is not working fine or a technical glitch in the system and can react and fix the issues
Below are few use cases
GIVEN:There are multiple order cancellations
WHEN:there is incorrect inventory or systematic issues
THEN:Operations team will be alerted when number of order cancellations become 20 in last 1 hour
GIVEN: There are multiple orders in backorder status
WHEN: there is incorrect inventory or systematic issues
THEN: Operations team will be alerted when number of orders in backorder-ed status reaches 20 in last 1 hour
How will this idea be used?
This Idea will be used to monitor the orders and react if there is an inventory issue or there are technical glitches
|What is your industry?||Retail|
|What is the idea priority?||High|