IBM Sterling Ideas
formerly Watson Supply Chain
Submit new product ideas for IBM Sterling solutions. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed. Order Management, Store Engagement, Watson Order Optimizer, Inventory Visibility, CPQ and Call Center are now part of Watson Supply Chain
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Setup Authorization expiry of 7 days for BankCard Tender in configuration in OMS.
Create Order with BankCard Payment Tender.
Let Order gets Schedule and Release.
Authorization of Payment happens once Order is released. During this Authorization request, Bank Card Service has charged Retailer with $1 value .
Let Order be in Released status for more than 7 Days. Since Auth expiry is set to 7 Days, existing Auth get reversed and new Auth will be created. Since there is one more transaction between Retailer and Bank Card Service, Bank Card Service has charged again retailer with again $1 Value.
For every week, existing Auth gets reversed and new Auth is created, every time Retailer is charged with same value.
Bank Card Service is willing to give fee waiver to Retailer for Re-Auth scenario. i.e., for every Re-Auth scenario instead of charging same amount it wants to reduce the amount.
Bank Card Service needs some indicator from Retailer request to identify which one is new Auth and which one is Re-Auth, but due to limitation in product Retailer wont' be able to send this flag.
How will this idea be used?
Re-auth indicator is needed to differentiate Auth and Re-auth scenarios for Card Brand Compliance and to get the auth fee waiver.
|What is your industry?||Retail|
|What is the idea priority?||Medium|
|Link to original RFE|