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RTAM - Cannot run RTAM in multi threaded mode

Refer this PMR -


Let me consider a scenario here

Total Records - 13000

Max Record per thread - 5000

I have configured 3 thread.


Thread 1 picks 5000

Thread 2 picks 5000

Thread 3 picks 3000


Thread 3 completes the job quicker than the other threads and calls the EOF message. In other words, Service to execute on Completion will be execute anytime getJobs retrieves 0 messages.

Requirement -  EOF message needs to be sent once after all the items have been processed. Essentially  when the executeJobs doesnt have any records to process.

If we have to implement sterling as store inventory master, it becomes pertinent that such features should be included out of the box in product, else we can not reliably publish store inventory to external systems.




This is URGENT PRIORITY for us.


Thank you

Abhijit Kumar Roy

OMNI Architect, Eileen Fisher

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Sep 26 2018
  • Needs review
How will this idea be used?

We have requirement to send the Store Inventory Full sync every night to Order Capture Systems. With increasing SKU levels and increasing Stores, it is turning out to be a deterrent. Plus we have a very narrow window for full sync as there are other reconciliation among RMS and Wholesale systems take up most of the Store off hours. We just cannot keep a single thread running.

What is your industry? Retail
What is the idea priority? Urgent
  • Attach files
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    27 Sep, 2018 06:07pm

    This is an excellent call out! This has been a major sore point for some of my previous clients who have a large number of SKUs (~2mil) for which Inventory needs to be published and there is no sure fire way of processing these for over 300 stores at 1 go without multi threading.


  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    27 Sep, 2018 06:04pm

    IBM should fix this.  Pretty impactful.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    27 Sep, 2018 05:54pm

    I'm surprised to learn that IBM QA didn't catch this issue. Multi-thread message processing is a requirement for medium to large retail companies. The danger is that if one of your clients does not catch this bug in their QA and it will go to production - this specific issue will have an impact on company bottom line as RTAM process will be stopped prematurely and not full SFS inventory posted to the web. Item availability on a web will be impacted and your clients will lose revenue.