Watson Supply Chain Ideas

Submit new product ideas for Watson Supply Chain solutions. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed. Order Management, Store Engagement, Watson Order Optimizer, Inventory Visibility, CPQ and Call Center are now part of Watson Supply Chain

Connect with IBM experts and your peers on the Supply Chain Collaboration Community and the Order Management Interest Group

Submit ideas for other Watson Customer Engagement Products:

Watson Marketing
Watson Campaign Automation
Watson Commerce

Allow the Connect:Direct File Agent to use certificates for authentication

Using certificates would remove the need to manage passwords and keep them synced with local accounts.  There was an update to the API to allow secure+ certificates to be used for authentication.  I believe the same concept can be used for File Agents.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Mar 22 2018
  • Uncommitted Candidate
How will this idea be used?

We already have over 600 Connect:Direct File Agents deployed throughout all of our environments.  Managing all the passwords and syncing them between sites becomes cumbersome since we are not allowed to centralize accounts.  Switching to certificates would reduce our management effort and increase security since there is no longer a need to store the password in the File Agent configuration.

What is your industry? Government
What is the idea priority? Medium
DeveloperWorks ID
RTC ID
Link to original RFE
  • Attach files
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    May 04, 2018 16:35

    How would your suggestion apply to the File Agent API user?

  • Admin
    Chris Sanders commented
    May 18, 2018 18:23

    Thank you for opening this enhancement request with IBM.  I have reviewed it with my team and we agree that password maintenance for File Agent should be easier  We will accept this enhancement request as an uncommitted candidate with the goal of improving this experience.  I cannot guarantee that certificates will be used for this activity, but will look to add a roadmap item to minimize password maintenance effort for File Agent.


    Sincerely,

    Chris Sanders

    Connect:Direct Offering Manager

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    May 22, 2018 08:54

    Hello Chris,

    this would be a valid option, but currently the FA has no capabilities of
    a keystore where a client certificate could be stored.
    If this could be implemented it would be a great enhancement.

    Mit freundlichen Grüßen / kind regards

    Detlev Niche
    Client Solution Professional B2B & MFT
    IBM Watson Customer Engagement
    IBM Certified Administrator - Sterling Connect:Direct

    IBM Deutschland GmbH, Wilhelm-Fay-Str.30-34, 65936 Frankfurt
    Phone: +49-7034-2741433
    eMail: Detlev.Niche@de.ibm.com

    IBM Deutschland GmbH / Vorsitzender des Aufsichtsrats : Martin Jetter
    Geschäftsführung : Matthias Hartmann (Vorsitzender), Norbert Janzen,
    Stefan Lutz, Nicole Reimer, Dr.Klaus Seifert, Wolfgang Wendt
    Sitz der Gesellschaft : Ehningen / Registergericht : Amtsgericht
    Stuttgart, HRB 14562 WEEE-Reg.-Nr. DE 99369940

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    17 Apr 20:40

     I think it would be a very nice option.   I did read that the API now has the ability to use certificates for authentication.  That could be ported over to the File Agent.