IBM Sterling Ideas
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There should be a way to easily view the BTI information from within InFlight. Perhaps there could be a link from InFlight that opens BTI for a selected transaction. This will allow InFlight users to easily see an image of the document and identify any associated documents. This would be a huge help when troubleshooting invoice issues.
How will this idea be used?
If our EDI team is notified that an Invoice has an improper value, we need to go to the PO to see if that value was provided to us. Identifying the questionable value on the invoice requires referencing the Invoice EDI specification document and then finding the proper field in the EDI data. We then need to identify the associated PO and pull it up in InFlight. We then need to reference the PO EDI specification document to find the proper field and finally search the PO EDI data to find the associated value. This activity takes a lot of time and is prone to errors. If InFlight could link directly to BTI, there would be an image of the invoice showing the problem value, there would be a link to the PO and the PO could be rendered to show the information needed.
|What is your industry?||Wholesale Distribution & Services|
|What is the idea priority?||High|