IBM Sterling Ideas

Submit new product ideas for IBM Sterling solutions. Before you submit, please review existing ideas; if an idea close to yours already exists, it's better to add comments or vote on the existing idea. We will review your ideas and use them to help prioritize our product development. Best of all, the portal will automatically update you when the status of your idea has been changed.

IBM is transforming its request for enhancement (RFE) process. The purpose of the transformation is to provide a more consistent experience for you to submit requests and to enable IBM product owners to respond to your requests more quickly. For more information click here.

Connect with IBM experts and your peers on the Supply Chain Collaboration Community and the Order Management Interest Group

At BTI sign-on generate a pop-up message box with browser warning of non-supported internet browser use.

Per the product documentation, the only browsers supported for accessing Business Transaction Intelligence are Google Chrome and Mozilla Firefox.
However, not all users use these browsers. Apple Mac users in particular are likely to use the native Apple browser Safari exclusively.
Users have experienced and reported that some BTI user interface features do not work properly on Safari. Other browsers, Brave and Edge could also have issues. 
Unfortunately, users of web based applications, are not likely to scrutinize the product documentation before jumping right into it.  
Since there is no way to know for sure what browser a user might use, a warning (notice of the limitation) should be provided to a user when they sign on. 

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Jan 23 2019
  • Uncommitted Candidate
How will this idea be used?

BTI should use the browser's identification string to determine the browser type. Then, should the browser not be Firefox or Chrome, BTI should provide a pop-up message box that informs the user that:
"Firefox and Chrome are the designated browsers for use with BTI. Not all features may be available should you choose to continue".  

At that point it becomes the user's choice to proceed or change to a designated browser. If they choose to continue with the non-designated browser, the user has been warned.

What is your industry? Other
What is the idea priority? Medium
  • Feb 22, 2019

    Admin response

    Hi there,

    Thanks for your suggestion. We intend to add this idea to our roadmap and will provide an update when we officially have it scheduled.

    Thanks again for your idea!

  • Attach files