Skip to Main Content
IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

Status Delivered
Created by Guest
Created on Apr 2, 2019

Provision to Choose Perimeter Server in SSH KEY GRABBER and SSL Certificate GRABBER in UI and Exposing this service via REST API

No description provided
What is your industry? Aerospace & Defense
How will this idea be used?

SSH KEY Gabber and SSL Certificate Gabber utilities are primarily used by connection analysts to grab the known host keys and certificate chain. These utilities are also used to test the connectivity with the trading partner servers. Depending on the server location (internal to the enterprise or external, on the internet) they would need to choose the respective perimeter server to grab the SSH KEY and SSL Certificates. Giving this selection to the user in the respective user interface would save a lot of time and effort. The process today is really cumbersome and multiple connection analysts cannot use it at the same time, on top of it additional permissions to deployment/services menu is necessary, sometimes adjusting the adapter configuration making the adapter to go to disable state and that is causing the ICC to send an unnecessary alert to operation groups.

Partner on-boarding automation is our and our customer vision, exposing this via REST API would helps that vision.

Also, one other observation after playing with these tools. If the grabber fails the underlying BP is going to "halted" state which is an additional work for operations team to clean them from the system. As a best practice we recommend our customers to code a BP to go to "completed" state even a step fails but we don't follow the same logic in the product?

  • Guest
    Reply
    |
    Dec 18, 2020

    Great Job, The team I worked with will be very happy. Both the connectional analysts and the trading partners will have better onboarding experiences. Thank you....

  • Guest
    Reply
    |
    Apr 10, 2019

    For anybody encountering this issue, our workaround was to make a duplicate of the SSHKeyGrabberAdapter and SSLCertGrabberAdapter, configure the original adapter to use a perimeter server and the new copy to use the "local" perimeter server.  Then we modified the SSHKeyGrabberProcess and SSLCertGrabberAdapterBP BPs to add an onFault which retries the grabber attempt using the other service.  That way for any key / cert grabber attempt it will try both with and without the perimeter server.

     

    However I agree with the original post, this functionality should be easily available through the UI and REST APIs without the need to jump through these additional hoops.

  • Guest
    Reply
    |
    Apr 2, 2019

    Our company has a competing product has this feature, their team was shocked we did not have this utility.