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External User with any case(lowercase/uppercase/mixed) userid should be allowed to login B2Bi dashboard and SFG when Authentication host is LDAP

We are facing one issue while authenticating sterling b2bi user using LDAP as authentication host.
some of the user id in LDAP is maintained in upper case, while some are in lower case.


user will always login to dashboard using lower case.


As some of the users are maintained in upper case, when these uppercase user logins the b2bi dashboard they cannot able to login and fails as invalid user.

So we want this feature that any case user (lowercase/uppercase/mixed) should be allowed to login where authentication host is LDAP.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 1 2018
  • Declined
How will this idea be used?

This idea will be used for user authentication during login to b2bi dashboard and SFG

What is your industry? Banking
What is the idea priority? High
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  • Admin
    Ryan Wood commented
    28 Aug 01:40pm

    Thank you for participating in the request for enhancement community. Your input is valuable in shaping the roadmap for the product. While we agree that this idea would add value, it is not something we are able to assign priority to at this time. In general, when accepting an idea, we strive to deliver the enhancement within 18 months. We will continue to monitor this enhancement for interest, feel free to re-enter the idea in 12 months to see if priorities have shifted. If you have any additional questions or concerns please reach out.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    24 Jan 08:29pm

    Some switch or option to force/convert all logins to use either all upper-case or all lower-case depending on LDAP and/or downstream system requirements might be useful as well.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    3 Aug, 2018 05:29pm

    This is a really a right feature, required. I vote for this.