Watson Supply Chain Ideas

Use this form to submit an idea for a new product feature. The product team will review your input and provide status updates as decisions are made regarding the request.

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Submit ideas for Watson Marketing and Watson Commerce products

Manual Evaluation of Mailboxes to Act similar to Automatic Evaluation

The automatic evaluation of mailboxes use some complicated logic to flag a file for evaluation when it has been received but it also makes sure it does not re-evaluate the mailbox even if the evaluation runs again. The manual evaluation does not have this logic built it. In fact it seems to have no logic, as it re-evaluates a file that has been extracted and has an extraction count of 0. This means that the system keeps trying to retrieve the same file which eventually it cannot since the extraction count is 0 and therefore causes a lot of errors. These errors fill up the system and grind the application to a halt. There is no easy was to fix this issue as even if you delete the file from the mailbox, if the system has not gotten to this delete step before the next manual evaluation then the file again will try to be extracted. These complications make it very difficult to employ the manual evaluation since the customer needs to build the exact same logic that Sterling has implemented in their own table structure. This would be a very nice standard offering.
  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Dec 19 2017
  • Uncommitted Candidate
What is the idea priority? Medium
DeveloperWorks ID DW_ID73998
RTC ID RTC_ID471473
Link to original RFE http://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe&CR_ID=73998
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