Skip to Main Content
IBM Sterling


This portal is to open public enhancement requests for IBM Sterling products and services. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all (public) or visible only to you and IBM (private), use the IBM Unified Ideas Portal (https://ideas.ibm.com).


Shape the future of IBM!

We invite you to shape the future of IBM, including product roadmaps, by submitting ideas that matter to you the most. Here's how it works:

Search existing ideas

Start by searching and reviewing ideas and requests to enhance a product or service. Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on them if they matter to you. If you can't find what you are looking for,

Post your ideas
  1. Post an idea.

  2. Get feedback from the IBM team and other customers to refine your idea.

  3. Follow the idea through the IBM Ideas process.


Specific links you will want to bookmark for future use

Welcome to the IBM Ideas Portal (https://www.ibm.com/ideas) - Use this site to find out additional information and details about the IBM Ideas process and statuses.

IBM Unified Ideas Portal (https://ideas.ibm.com) - Use this site to view all of your ideas, create new ideas for any IBM product, or search for ideas across all of IBM.

ideasibm@us.ibm.com - Use this email to suggest enhancements to the Ideas process or request help from IBM for submitting your Ideas.

ADD A NEW IDEA

OMS - Order Management (OnPrem & OMoC)

Showing 198

Basic Auth for Order Hub API calls to OMS

Currently our OnPrem OMS implementation works based of Basic Auth for external applications to connect with OMS. We are trying to enable Order Hub and we noticed that it is using JWT Auth for all API calls after initial login with Basic Auth. We a...
11 months ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Enhance the product to charge/settlement based on the authorized amount and authorization id mapping

The following is the issue scenario Line 1 – Authorized (individual auth id) along with shipping charge (Authorized -individual auth id). Shipped and invoiced Line 2 – Authorized with auth id. As part of the settlement, a single charge record is o...
11 months ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

To add resource permissions for the Order Hub home page.

Order Hub is used by business users apart IT support team and they might ending up creating the IBM ticket using the IBM Support link for any Order Hub issue.
11 months ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration

CheckInventory flag in the agent criteria arguments of schedule and release

scheduleOrder and releaseOrder API has CheckInventory flag in the API request. The agent criteria arguments for scheduleOrder and releaseOrder transaction currently doesnt support passing CheckInventory. Could you please include CheckInventory att...

Expose MQ API for monitoring queue manager health

IBM Websphere MQ comes with an OOTB REST API to allow other external integrations to check the queue manager health. This is documented here: https://www.ibm.com/docs/en/mq-appliance/9.1?topic=reporting-monitoring-queue-manager-health We would lik...
about 1 year ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

TO should get scheduled on product Available date rather than moving it into further date while performing backward date calculation on ETS based on ETD for optimal solution

Currently as per design When the TO is created on Tuesday, and the transit time identified based on the carrier service is 2 days, then the ETS is on Tuesday and the ETD is on Thursday (considering the working hours). Similarly, when the TO is cre...
about 1 year ago in OMS - Order Management (OnPrem & OMoC) 2 Not under consideration

Expected Ship Date on Transfer Order is pushed to Monday

We are facing issue related to Store to Store transfers. Transfer Order is created for a Pickup Order.It has expected Ship Date same as the Customer PICKUP date of actual Sales Order. This issue is replicable on Thurday and sat is allowed for tran...
about 1 year ago in OMS - Order Management (OnPrem & OMoC) 10 Not under consideration

Order Management on Cloud (OMoC) Data Access 

The Development team and Business Operations team relies heavily on ad hoc data analysis and were expecting to be able to query the OMoC data directly using tools such as Toad, SQL Developer, etc. However, IBM does not allow external database conn...
about 1 year ago in OMS - Order Management (OnPrem & OMoC) 1 Functionality already exists

To determine whether to charge taxes or other additional fees based on a specific payment method, certain configuration settings must be put in place.

In certain use cases, such as when dealing with two payment tenders - Gift Card and Credit Card, it may be necessary to configure the payment settings to ensure that taxes or other additional fees are only charged using the Credit Card option. For...
about 1 year ago in OMS - Order Management (OnPrem & OMoC) 1 Not under consideration

Circuit Breaker for OMS Agent and Integration Framework

What problem are we trying to solve?Scenario when external integration point’s (Payment Gateway , carrier service or any external application ) service is down, oms agent/integration server transaction will error out and goes to reprocess error ta...
about 1 year ago in OMS - Order Management (OnPrem & OMoC) 0 Future consideration