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Alerting/Notifications

Showing 19

Capability to suppress emails as part of onboarding partners

As part of the partner onboarding when a customer wants to onboard partner to PEM emails notification on the onboarding status gets generated. We currently dont see any configurable options to control the behavior of the application. So customer w...
about 1 month ago in Sterling Partner Engagement Manager / Alerting/Notifications 1 Future consideration

Add a feature to pass the failed response from PP to PEM.

Hi, Currently, in PEM under the tab "Wait for Provisioning" when the control passes from PEM to PP to provision the resources in respective environments then in the PEM side we see a triangle draft kind of sign stating that the PP is working to cr...
11 months ago in Sterling Partner Engagement Manager / Alerting/Notifications 0 Future consideration

About email notifications and body

Issue 1: For Example there is a partner called ABCBank and we have three child accounts(ABCBank-1, ABCBank-2, ABCBank3) in Sterling Integrator as well as PEM. And we have to rollout a activity for ABCBank and we would like to reset a password for ...
almost 3 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 5 Planned for future release

Adding a description Variable to the activity Roll Out email template

when an activity is rolled out, there is a field that proposes to enter a description of the activity. I would like to bring that description to the email we currently send out to each client when we have assign an activity. This email templates a...
almost 4 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 0 Planned for future release

Allow Static Reply-to Email Address

In managing campaigns through PEM, it is best to contact partners through a group email so that if one person is out of office the queries by partners are not delayed. PEM has the ability to hard code the sender to a specific email, but does not h...
almost 4 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 0 Planned for future release

Parameterization of Subject Line in the Email

By allowing variables to the subject of PEM emails, this will help to make email notifications more descriptive.
over 4 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 0 Not under consideration

Add new optional arguments available across all email templates

When customizing e-mail templates, it would be extremely beneficial to have specific data available as arguments/variables to add to any of the e-mail templates (if they make sense in the context of the email). These include: Partner company/organ...
over 5 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 0 Planned for future release

PEM Should notify sponsor when an email is bounced back.

Some Partners email servers are not receiving PEM emails and are likely bouncing them back. PEM should let the sponsors know if the Trading Partner did not receive the email.
over 5 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 1 Not under consideration

Allow for friendly names in e-mail configuration for PEM

It would give end users a more friendly e-mail from the PEM system. Our internal groups would like it to be associated with an entity like Partner Engagement Manager rather than text @subdomain.domain.com.
over 5 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 1 Not under consideration

Disable some automated e-mails

Sponsor should have the option to disable specific automated e-mails if desired
about 6 years ago in Sterling Partner Engagement Manager / Alerting/Notifications 1 Not under consideration